This workshop will help you understand what AI is (and what it isn’t!).  It will help you recognise simple, practical AI tools relevant to SMEs. You will gain and understanding of the key risks, especially around data protection & GDPR as well as upcoming EU AI regulations and how it will affect small businesses.  You will leave with clear first steps on how to safely and responsibly explore AI for their business.

Course Content 

• What is AI and Why Does it Matter for SMEs?
• AI simplified: what it is, what it isn’t (demystifying AI)
• Types of AI tools SMEs may encounter, Chatbots / customer service, Marketing content creation (images, text, video), Process automation / admin tools and Data analysis & forecasting
• Real-world examples: small business case studies
• Quick Wins — Where SMEs can start safely
• Low-cost, easy-to-access AI tools
• Productivity boosters (ChatGPT, Canva AI, Microsoft Copilot etc.)
• Avoiding hype: where AI won’t help you
• SME scenario exercise: where could AI support your business? 
• The European AI Act – what’s coming
• Quick overview of EU AI Act, High risk / low risk / banned AI uses, Obligations for SMEs (transparency, recordkeeping, due diligence), Timelines for implementation
• Key takeaway: Most SMEs will not be directly regulated, but will need to: know what tools they use, understand AI supplier obligations and document decisions around AI adopt
• Planning first steps safely
• AI Readiness checklist for SMEs
• Template: AI use policy for small business
• Free/low-cost resources to stay up to date